Client Management

• Product and service enquiries
• Membership enquiries
• Account Administration
• Billing
• Client On-boarding
• Escalations

E-mail: [email protected]

Tim Beckwith

Head of Commercial Services & Business Development

Phone: +44 20 7131 3431

Mobile: +44 7395 798 391

E-mail: [email protected]

Marco Tenten

Director, Business Development Manager, Sales & RM

Phone: +44 207 131 3444

Mobile: +44 7938 738 149

E-mail: [email protected]

Christian Schmid

Relationship Management and Sales, UK

Phone: +44 20 7131 3432

Mobile: +44 7708 485 103

E-mail: [email protected]

Lennart Visser

Relationship Management and Sales, EU and EEA

Phone: +31 6 821 48538

Mobile: +31 6 821 48538

E-mail: [email protected]

Brad Arrowsmith

Director of Client Management and Advocacy

Phone: +44 207 131 3437

Mobile: +44 7748 704 214

E-mail: [email protected]

Mike Tuson

Client Management Executive

Phone: +44 20 7131 3438

Mobile: +44 7546 412 787

E-mail: [email protected]

Angela Hayes

Client Management Executive

Phone: +44 20 7131 3439

Mobile: +44 7546 412 800

E-mail: [email protected]

Nuria Carter

Client Management Executive

Phone: +44 207 131 3477

Mobile: +44 7743 975659

E-mail: [email protected]

Francesco Valdini

European Derivative Sales

Phone: +31 6 836 68627

E-mail: [email protected]

Middle Back Office

• Settlements queries (incl. Partials/shapings/nettings)
• Day-to-Day Operational Issues
• Instrument Static
• Reporting Delays

Hotline group number:+31 20 570 3333

E-mail: [email protected]

Coverage time

08:00-21:00 CET (07:00-20:00 UK Time)

Corporate Actions

Hotline group number: +31 20 570 3333

E-mail: [email protected]

Derivatives

Hotline group number: +31 20 570 3333

E-mail: [email protected]

Collateral

• Margin
• Collateral
• Payments

Hotline group number: +31 20 570 3333

E-mail: [email protected]

Testing

Phone: +44 20 7131 3439

E-mail: [email protected]

Risk Management

E-mail: [email protected]

Owen Thorpe

Interim Chief Risk Officer

Phone: +31 621 441 675

E-mail: [email protected]

Alexander van Zuilen

Risk Manager

Phone: +31 20 5703 311

E-mail: [email protected]

Norman Dillon

Risk Manager

Phone: +44 20 7131 3440

E-mail: [email protected]